Friday 27 May 2011

The Insider

The Marlowe Theatre - Catering and Beverage operational requirements

Canterbury City Council wishes wants to identify suitable suppliers for all catering and beverage operational requirements (including specialist products) for The Marlowe Theatre’s new restaurant and bars.

In particular they require suppliers for the following categories:

Meat · Fish · Fruit & Vegetables · Dairy · Bakery · General Grocery (Dry, Chilled and Frozen) · Ice Cream · Confectionary · Beer · Wine · Spirits , non Alcoholic Beverages : Coffee, Tea & Hot Beverages · Tableware & Small Equipment · Disposable Packaging · Chemical and Cleaning Products

If you are interested in becoming a supplier for any items above please email procurement@canterbury.gov.uk or telephone Canterbury City Council Tel: 01227 862362 for an application form. Closing date for receipt of applications: 10 June 2011 (1300hrs)

Port Lympne £1m Make-Over

Port Lympne Wildlife Park has been transformed by a £1m investment in a new range of amenities and visitor experiences. Across their 600-acres they now offer four separate on-foot zones, linked by safari vehicles providing opportunities for families to discover previously out-of-bounds territory from which to view animals.

Two new restaurants with outdoor verandas have been built plus an education centre for talks and demonstrations by experts and an information centre where visitors can learn about the work of the Aspinall Foundation, the conservation charity behind the park.

A new Port Lympne Passport has also been launched which enable customers to return as many times as they like for a year from their first visit at no extra charge.

For further information about Port Lympne and the new Passport admission scheme please visit: www.aspinallfoundation.org

Search for Countryside Greeters

Walking and cycling enthusiasts prepared to share their passion for the Kent countryside and coast with like-minded people visiting the county are invited to join a new team of Countryside Greeters.

The Kent Countryside Greeters will be volunteers who will talk to visitors about the many different walks and cycle routes available to suit different levels of ability and interests, and then join them for a local walk or ride.

The Countryside Greeters project for coastal Kent is being launched at The Pines Calyx, St Margaret’s Bay, on Tuesday, 7 June. Everyone interested in becoming a Countryside Greeter will be given a short introduction to the Greeter programme and a walking tour of the area followed by discussions and a sandwich lunch.

No Hassle Serviced Offices and Meeting Rooms

Whether you’re expanding, starting out or working on a short term project, Channel Chamber has an office solution for you in Ramsgate and Dover.

* Low-cost, easy-in-easy-out terms
* Professionally manned receptions
* Furnished or non furnished options
* On-site, meeting, training and conference facilities with catering

We have already been successful in recruiting 10 small businesses including 4 business start-ups and 4 others new to Dover

For further details and an appointment to view please contact Sezen Zeki at Channel Chamber on 01303 270022.

Folkestone Rugby Club - Summer Ball

Don’t miss out on this year’s annual Summer Ball, being held on Friday 1st July at Folkestone Rugby Club. The Summer Ball is always a fantastic evening and proudly boasts of being one of the best social events in the district.

Contact summerball@folkestonerugbyclub.com to book now, or call Ian Fell (01303 257233)

Tuesday 17 May 2011

The Insider

Help us to get 100 residents On Line

The annual ‘Silver Surfer’ campaign takes place next week and Channel Chamber is making all efforts to get at least 100 local people (particularly the over 60's) to learn about and use the Internet.

We are holding a series of one-hour taster sessions (all FREE) throughout the week AND we are asking anyone interested to telephone us on 01303 270022 to make an appointment. If Chamber members (and your staff) know of anyone that needs such help PLEASE encourage them to contact us.

Join the Red Tape challenge

All hospitality, food and drink businesses are urged to take part in the government’s Red Tape Challenge and put forward their views on the red tape and bureaucracy which they feel is detrimental to their business.

This is a real opportunity for Chamber members in this sector to make their voices heard, giving practical suggestions to improve the current system.

To participate in the Red Tape Challenge (deadline 20 May) go to : www.redtapechallenge.cabinetoffice.gov.uk/home/index/

Training courses to build links with golf tourism market

Businesses in East Kent are also being encouraged to swing into action ready to greet thousands of golfing enthusiasts heading for The Open.

Visit Kent, the county’s tourism champions, is organising a series of Welcome to Kent customer service training courses specifically tailored for people entertaining or providing services or accommodation to visitors to the county during the golf championship.

The courses are being held in Dover on June 14, in Margate on June 15, and in Canterbury on June 16 and are led by Cheryl Parker, who heads the Visit Kent campaign to position Kent as a first class golfing destination across the UK and overseas.

To find out more, or to book a place, call Georgia Mannering, at Visit Kent, on 01622 696935 or email: Georgia.mannering@kent.gov.uk

Inaugural Science and Technology Forum


Chamber members are invited to the Science and Technology Club discussion forums held in partnership with IOD Kent.

Held on May 18th at Canterbury Christ Church University this inaugural forum will focus on CYBERCRIME, its effects on business and how it can be avoided.

To reserve your place, please email Claire Fisher, Bookings Administrator
e: eventbookings.south@iod.net or call her on 023 8026 6548

Are You Environmentally Aware?

20th May 2011 - 09:30am - 12:00pm

Port Lympne Mansion, Port Lympne Park

Channel Chamber is holding this interactive seminar in this beautiful setting to provide an introduction of environmental benefits to small businesses. This workshop is sponsored by the British Standards Institution (BSI) and prepared and delivered by David Hall, Managing Director of Business Flow UK Limited, it provides an introduction to Environmental business improvement using the “Carbon Hub” and ISO 14001. Kent County Council’s Jenny Colville will be explaining the Kent County Council's 'South East Business Carbon Hub' and the benefits of free registration. An introduction to the work of the Aspinall Foundation will be followed by Andy Wilson Business Development Manager from the British Standards Institute (BSI) who will be showing you the way forward, how to certify and the benefits of Environmental standards in your business. The cost includes a lunch time buffet, tour of Zoo Park & networking. To book your place please contact Tracy Reynolds on 01303 270022

Member Price: £20 + VAT
Non-Member Price: £25 + VAT

The Insider

Support Demanded for Local Business

This morning on Radio Kent Channel Chamber urged all successful candidates in the local elections tomorrow to get behind East Kent businesses and help them to turn this area around.
The Chamber demanded that once elected all councilors at both parish and district levels should get out and meet their local businesses and find out how they can best help and support them.
We want our local councils to adopt a ‘can do’ policy towards business starting with a ‘buy local’ policy which they can adopt and also encourage their fellow public sector partners to follow suit. The total budgets of our councils, schools, colleges and hospitals comes to millions of pounds and much of this should be spent with our local businesses.
We also want our councilors to look towards the future of East Kent and make strong, bold decisions about regeneration and development. Businesses will be at the very heart of this agenda and they need their local councilors to be fully supportive of their growth and development plans if new jobs are to be created and the current level of unemployment to be lowered.

Sandwich and Deal Rail Times Slashed


Rail Travellers from Sandwich and Deal now have the prospect of a new High Speed Rail Service from 3 October 2011. This will slash the journey time to London to approx 90 minutes and aims to boost business confidence and support new employment opportunities in the area at the same time as Pfizer withdraws from its Sandwich site.
The service will provide 3 High Speed trains to London in the morning leaving Sandwich at 0551, 0617 and 0647 and calling at Deal 5 minutes later. Trains will return from St Pancras at 1740 and 1840.
The new service will build on the High Speed connections to be provided by Southeastern for the Open Golf Championship in Sandwich, in July.

Kent Schools Trade Fair


Businesses wishing to sell their services or products to Kent schools are invited to exhibit at the Kent CC Schools Trade Fair being held at the County Showground, Maidstone, Kent, ME14 3JS on Tuesday 21st June 2011.
This is a popular annual event giving local businesses an opportunity to meet staff from Kent schools that have the responsibility for purchasing products and services. Last year’s Trade Exhibition was very successful with 400 people visiting 80 exhibitors.
For further details and a booking form please telephone 01227 284612 or email sfstradeexhibition@kent.gov.uk

New cross-media services launched in Dover

Dover-based company Buckland Press has launched a new range of cross-media services. The company, now rebranded Buckland Media Group, has expanded its existing range of print services to offer businesses a full range of cross-media solutions.
In addition to conventional high quality five-colour litho print, Buckland Media Group now offers personalised digital print, communication solutions, fulfilment and distribution, as well as online services, such as web-to-print, collateral management and an innovative virtual storefront to streamline the process of corporate print ordering.
Buckland Media Group has also launched an innovative dimensional print finish using the latest Kodak digital print technology, which brings images and text to life, adding extra impact and effects to printed materials.
For further details please contact: Kris Lancaster. Tel: 01227 768808

Forthcoming Chamber Events

Free Workshop - So you think you don't need a Will or Power of Attorney!

11th May 2011 - 5:30pm - 7:00pm,

Shearway Business Park, Folkestone

Without a Will or the correct type of Will and without a Lasting Power of Attorney the consequences for families can be disastrous with the courts and social services making decisions for you. If you are a partner or a major player within a company then things can come to a grinding halt. Jaci Godman Irvine is an Estate Planner specialising in Wills, Trusts, Lasting Powers of Attorney and Probate. She is well known for explaining the many issues involved in plain English and in a manner that can be easily understood giving the choices which one can have in such a way that an informed decision can be made. Come to an informal evening where Jaci will give a short presentation followed by a question and answer session. To book your place please contact Tracy Reynolds on 01303 270022

Member Price: Free
Non-Member Price: Free


Are You Environmentally Aware?


20th May 2011 - 09:30am - 12:00pm

Port Lympne Mansion, Port Lympne Park

Channel Chamber is holding this interactive seminar in this beautiful setting to provide an introduction of environmental benefits to small businesses. This workshop is sponsored by the British Standards Institution (BSI) and prepared and delivered by David Hall, Managing Director of Business Flow UK Limited, it provides an introduction to Environmental business improvement using the “Carbon Hub” and ISO 14001. Kent County Council’s Jenny Colville will be explaining the Kent County Council's 'South East Business Carbon Hub' and the benefits of free registration. An introduction to the work of the Aspinall Foundation will be followed by Andy Wilson Business Development Manager from the British Standards Institute (BSI) who will be showing you the way forward, how to certify and the benefits of Environmental standards in your business. The cost includes a lunch time buffet, tour of Zoo Park & networking. To book your place please contact Tracy Reynolds on 01303 270022

Member Price: £20 + VAT
Non-Member Price: £25 + VAT

The Insider

your Views on Manston Airport ??

Channel Chamber has been asked by Manston Airport to help them identify local business and travel needs.
Initial research undertaken amongst Chamber members indicates a significant demand for travel to a whole range of European destinations with staff members also keen to enjoy the prospect of many popular holiday destinations. If you haven’t taken part in this online survey please do so:
http://www.surveymonkey.com/s/channelchamber
It will be hugely valuable for Manston Airport to receive as many views as possible – from management and staff.

‘Folkestone’s Festival of Festivals’

FOLKESTONE Town Centre Management (FTCM) has invited local businesses, entertainment providers and community organisations to help present next year’s events programme as an all-embracing Festival of Festivals. It would include the town’s traditional summer season festivals and carnivals as well as local celebrations to mark unique national events.

Branding the events programme as a three-month something-to-please-everyone festival, claims FTCM, will enhance the marketability of Folkestone as a leisure, recreation and shopping destination and create extra sales opportunities for commercial and other enterprises which cater for and entertain holiday and day visitors

For more information please contact Folkestone Town Centre Manager on 01303 850522.

Recruitment for the Triennial

The Creative Foundation is recruiting for a number of summer positions for the Folkestone Triennial. The roles include Visitor Centre Manager, Invigilator Team Coordinator, Invigilators and Tour Assistants. Hours, pay and closing dates for applications vary for each role – details are in each Job Description.

Applications are by application form, covering letter and CV which need to be returned to the email address shown on the application form. Anyone who is interested, please find full details at www.creativefoundation.org.uk/job_opportunities.html or for an informal conversation about the roles, please call 01227 811777 or email maryann.lelean@yearoneconsulting.com

Forthcoming Chamber Events

Free Workshop - So you think you don't need a Will or Power of Attorney!

11th May 2011 - 17:30pm - 19:00pm, Shearway Business Park, Folkeston

Without a Will or the correct type of Will and without a Lasting Power of Attorney the consequences for families can be disastrous with the courts and social services making decisions for you. If you are a partner or a major player within a company then things can come to a grinding halt. Jaci Godman Irvine is an Estate Planner specialising in Wills, Trusts, Lasting Powers of Attorney and Probate. She is well known for explaining the many issues involved in plain English and in a manner that can be easily understood giving the choices which one can have in such a way that an informed decision can be made. Come to an informal evening where Jaci will give a short presentation followed by a question and answer session. Call Tracy Reynolds on 01303 270022

Member Price: Free
Non-Member Price: Free

20th May 2011 - 09:30 - 12:00

Are You Environmentally Aware?

Port Lympne Mansion, 20th May 2011 - 09:30 - 12:00
Channel Chamber is holding this interactive seminar in this beautiful setting to provide an introduction of environmental benefits to small businesses. This workshop is sponsored by the British Standards Institution (BSI) and prepared and delivered by David Hall, Managing Director of Business Flow UK Limited, it provides an introduction to Environmental business improvement using the “Carbon Hub” and ISO 14001. Kent County Council’s Jenny Colville will be explaining the Kent County Council's 'South East Business Carbon Hub' and the benefits of free registration. An introduction to the work of the Aspinall Foundation will be followed by Andy Wilson Business Development Manager from the British Standards Institute (BSI) who will be showing you the way forward, how to certify and the benefits of Environmental standards in your business. The cost includes a lunch time buffet, tour of Zoo Park & networking. To book your place please contact Tracy Reynolds on 01303 270022

Member Price: £20 + VAT
Non-Member Price: £25 + VAT

The Insider

Turner Contemporary Opens

After ten years of hard work and planning, this momentous day will happen on Saturday 16 April from 10am with Tracey Emin and Jools Holland opening the new Turner Contemporary Gallery in Margate .

Don’t miss this chance to see how Margate has changed. Visit the eclectic retro boutiques, galleries, cafes, bars, restaurants, unusual attractions and places of interest. There’s also a series of free and family friendly events, exhibitions, live music, art and performances planned around the town

For a day by day guide to what’s on in Margate , visit:

www.thisismargate.co.uk or call 01843 577577 for full details.

Fire service to stop attending fire alarms

Chamber members and businesses across east Kent with automatic fire alarm systems are urged to check their fire safety risk assessments and fire alarm systems are in order and working correctly ahead of new proposals that could affect them.

Kent Fire and Rescue Service (KFRS) has been called out to 30,000 automatic alarms in the last five years, of which 99.07% were false alarms. These were often caused by dust or faulty equipment and the responsibility to maintain equipment lies with the responsible person. KFRS intends to stop attending calls to automatic alarms, unless they get a 999 call in the normal way to say there is actually a fire.

There is no legal requirement for fire and rescue services to attend calls to fire alarms sounding, however KFRS will be considering at-risk sites and ensuring that it continues to protect vulnerable communities. The requirement for maintaining and managing a fire alarm system sits with the responsible person for the building or site. This includes a responsibility to make sure the system operates correctly and does not produce unwanted calls.

KFRS shall be meeting with a wide range of stakeholders to raise awareness of the proposed changes and to discuss any concerns people may have. A period of public consultation is also planned later in the year.

For more information visit www.kent.fire-uk.org

New World Record For Folkestone


Grand Auctions, a new auction house based in Folkestone AND Channel Chamber member, has established a new world record for an Alan Lowndes painting of £30,000.

Grand Auctions established this world record price for British artist Alan Lowndes’s ‘Beach Scene’ (oil on board, 32 x 48 inches) at their inaugural auction held recently held at a clifftop venue in Folkestone with views across the channel to the French coast.

The company’s next auction is on Saturday 25 June and will be held at The Tower Theatre in Folkestone; notable lots in the sale include 46,000 78rpm records including T.S. Elliot reading his poetry. For more information call 01303 220440, or email info@grandauctions.co.uk or visit www.grandauctions.co.uk

Future Jobs For Eight Young People Looks Promising

Eight young employees at Oriac House Learner Centre have recently passed the ECDL qualifications – giving them proof of skills gained when they seek employment in the future.

Their certificates will be presented by the Mayor of Folkestone on Wednesday 20th April at 11.00hrs at the Oriac House Learner Centre, in Folkestone.

Similar to Channel Chamber’s own Future Jobs Fund programme, Oriac, has employed 8 young people who were previously on Jobseekers’ Allowance.. Each has been employed full time by the Learner Centre as tutors and IT technicians and during the first month they were required to study and sit the ECDL (European Computer Driver’s Licence) exams, in order to become qualified IT Tutors.

The FJF employees are all actively involved in another community project as part of the government’s UK Online scheme to try to get as many digitally excluded people as possible using the internet by 2013.

For more information on the Oriac Learner Centre please contact Monica Titterton, Centre Manager on 01303 278 418 or email: monica@oriac.eu

Thursday 14 April 2011

The Insider

British Chambers of Commerce to lead nationwide LEP network

I am delight to inform you that the Secretary of State for Communities and Local Government has asked the British Chambers of Commerce to convene a network of Local Enterprise Partnerships (LEPs) in England. Additionally, he has asked David Frost, the Director General to chair the network.

This exciting development is the fruit of several months of discussions with ministers in both CLG and BIS. A network run by the private sector, for the private sector, is what the BCC have been asked to put together. This will also be inclusive, and the network will work with other business organisations and their members.

As part of the BCC Accredited Chamber network, Channel Chamber of Commerce relished the oportunity of contributing to the LEP agenda and that most importantly our members across east Kent can stay engaged with our local LEP which covers Kent, Essex and east Sussex.

Southeastern Olympic Timetable

Southeastern have recently launched their Olympic Timetable Public Consultation document for their train timetable during the 2012 games which is attached for your information. A more detailed briefing, including full timetables, will be issued in June 2011. In the meantime if you have any comments or queries please e-mail communications@southeasternrailways.co.uk

Resolving Workplace Disputes

Employers across East Kent are urged to respond to the Government’s public consultation on resolving workplace disputes before the deadline on 20 April. The consultation sets out the latest Government plans for reforming employment laws, which seek to address some of the concerns raised by businesses about the current system of regulations, and improve the efficiency of the employment tribunal system.

The Government’s proposals aim to encourage workplace disputes to be resolved at an early stage, cutting the number of claims that proceed to full hearings and ultimately reducing the amount of time and money that employers have to invest to defend themselves. If these objectives can be achieved then, overall, both employers and employees will benefit but some proposals are likely to be extremely unpopular with the business community.

All employers with an interest to take part in the consultation advised to visit: http://www.bis.gov.uk/Consultations/resolving-workplace-disputes

Preliminary Supplier Event for Offshore Wind Farm Extension project

The University of Kent in partnership with Vattenfall Wind Power Limited are holding this event as an opportunity to find out how the procurement process (taking place from late 2012) will work for this project.

Taking place on 6 May from 10am – 1pm at Darwin College , University of Kent at Canterbury , there will be presentations from key project staff regarding the proposed Kentish Flats Extension and the Vattenfall procurement process; there will be plenty of time for questions.

Please note, once the key contractors (turbine manufacturer, cable supplier, foundation supplier, etc) have been appointed, another supplier event will be held, probably in 2013.

Any email enquiries should be directed to enterprise@kent.ac.uk

Expert Job Hunting Advice

Our sincere thanks to prospective member Xquisite Recruitment for spending a morning in our Ramsgate office kindly supporting our Future Jobs Fund team. Paul Clayton, the CVs of these young people.

Xquisite is an independent recruitment consultancy working for clients on a National basis for over twenty years. They have an extensive knowledge of a variety of industries including Accounting, Secretarial and Administration, Distribution, Logistics & Transport, Sales, Marketing, IT, Construction, Industrial and Engineering, HR, and Call-Centres.

Last Chance to book onto the Chambers Tax Clinic!

Tax experts - Reeves & Co in conjunction with Channel Chamber of Commerce are holding a Tax Clinic for local businesses at the Burlington Hotel, Folkestone on Thursday 14th April starting at 7.30am. Spaces are limited, to avoid disappointment, please call Tracy Reynolds on 01303 270022 or simply reply to this email.

Independent Insurance Services – not your average insurance broker…

Along with providing tailored insurance solutions to our personal and commercial clients, we also offer a wide range of additional services from Risk Management through to claims assistance.

We realise that it can be difficult to keep on top of current legislation as well as running a business. As brokers we are constantly striving to provide the best service to our clients, and one area which not only causes commercial businesses day to day problems, but also greatly affects their “insurability” is Health and Safety.

Independent Insurance Services are able to offer a bespoke service to assist with employment law aspects and Health & Safety issues. Feel free to contact us to arrange a no obligation consultation with a Risk Management specialist.

We feel it is also important to assist our clients as much as possible should you unfortunately suffer a property claim. Our external claims management company will handle your entire claim and organise reinstatement works through to settlement in order to minimise disruption to your business.

For these services and for any insurance quotations please contact us on 01303 221188. Alternatively, if your insurances are not due for renewal we can provide you with a free insurance review.

Monday 14 March 2011

The Insider

Plans for fountain at Folkestone Harbour

The Folkestone Harbour Company has submitted a planning application to Shepway District Council to install a large water feature in the harbour square that borders Chummy’s Seafood stall and the harbour edge.

The new feature forms part of a general improvement programme that is taking place at Folkestone Harbour , including the construction of two new restaurants, all of which is designed to make the area more attractive to local people and visitors.

For further press information and for images as J-Peg files please contact Peter Bettley on 01303 245838 peterbettley@strandhouse.org

Dover Marina Hotel and Spa set to open

Kent ’s newest upmarket hotel, the 81-bedroom Best Western Dover Marina Hotel & Spa in a stunning beach-front location overlooking Dover Harbour is opening on 24 March.

Several million pounds has been invested in the iconic Kent hotel once favoured by royalty and celebrities. The elegant property is a centrepiece of the regeneration of the Dover waterfront, and has been fitted out by one of the UK ’s top interior designers.

The hotel’s facilities will include:

*

81 refurbished and individually styled en-suite bedrooms
*

Three conference, function and meetings rooms
*

Stylish restaurant and bar
*

Free WiFi internet access throughout the hotel
*

Well-equipped fitness and spa centre (opening soon)
*

Seafront coffee shop and ice cream parlour (opening soon).

For more information, details of special offers or to book, call 01304 203633, email reservations@dovermarinahotel.co.uk or visit www.dovermarinahotel.co.uk

Congratulations to Realia


Chamber members and full service marketing agency Realia has recently been awarded status on the Recommended Agency Register (RAR). RAR conducts research amongst customers of marketing services agencies, asking them to confidentially score the agency across a range of criteria. Of the seven criteria measured, Realia was rated significantly better than other recommended agencies in six areas – client service, creativity, effectiveness, professionalism, strategic thinking and value for money...

For further information on Realia and their services please contact Paul Williamson at 01303 298388/298389 or email paul.williamson@realia-marketing.com

Three must attend events in March

Channel Chamber has organised three exciting events this month – all with a very different flavour and offering members and East Kent businesses real value for money networking opportunities.

Open evening jointly hosted with the FSB


On Tuesday 15th March we are getting together with FSB members for an Open Evening at the Burlington Hotel, Folkestone. With guest speaker, Dorothy Thom this informal event offers members from both organisations to make plenty of valuable new contacts.

Wine tasting with the Chamber at the Grand

This promises to be a memorable event for anyone keen on French wines. Chamber member, Grainger Fine Wines are selecting some of their favourite red and white wines for you to enjoy and Simon Grainger will be giving the low-down on the grape varieties and independent winemakers involved. Make a note in your diaty – Wednesday 23rd March, 6pm – 8pm at the Grand, Folkestone.

Speed Networking at the award winning Ambrette

Can you manage a 2 course evening buffet – a glass of wine AND the opportunity to meet fellow business owners/managers and directors ? Hosted by the fantastic Ambrette Restaurant in Margate on Wednesday 30th March, this evening of speed networking is likely to attract businesses across Thanet and beyond so early booking is strongly recommended.

To book each of these three events please telephone Tracy Reynolds on 01303 27002 or visit our website: www.channelchamber.co.uk

Save money with Independent Insurance Services our new sponsor!


Independent Insurance Services have been serving the local community since 1991. We have always been customer focused by providing a professional yet friendly service when dealing with insurance solutions for our customers. We are also able to offer assistance with Health & Safety and Risk Management issues.

We have always worked on the principle of treating our customers the way that we expect to be treated ourselves. We pride ourselves on our service standards which have been demonstrated by winning various awards over the years, including the Channel Chamber Business Commitment to the Community Award. The company is registered to both British Standards Institute (BSI) 9001 Quality and 14001 Environmental standards.

Independent are committed to continuous staff training and we ensure that all products are delivered with the utmost professional standards from our dedicated team.

We can quote for various types of insurance, whether commercial or personal, and have access to special schemes with many insurers. We search the market by using the latest technology to ensure we remain competitive at all times and that our policies offer the best scope of cover to meet our customer’s need and requirements. We assist our clients throughout the whole process of arranging a policy and, in the unfortunate event of a claim occurring, provide help and guidance from notification through to settlement.

We would welcome the opportunity to quote and even if your insurances are not due for renewal yet, please contact us on 01303 221188 for a free insurance review.

The Insider

Unhappy with your Broadband?

If you currently feel that your business in Shepway or home receives insufficient broadband speeds and that this hampers you or your businesses ability to work to its maximum potential then Shepway District Council would like to hear from you. To air your views please complete the questionnaire below, it takes no more then 2 minutes to complete.

http://www.shepway.gov.uk/businessbroadband perspective http://www.shepway.gov.uk/residentialbroadband - residential properties Public meetings to discuss Shepway’s rural broadband strategy are also being held shortly

* Lyminge village hall from 7-9pm on the 9th March

* St Marys Bay village hall from 6-8pm on the 10th March

Goodbye Robert

Robert Boutwood, Director of Fundraising Projects for the Aspinall Foundation has left after an amazing 32 years at the Wildlife Park . He will be sadly missed by Channel Chamber and many of our members who met him at as regular supporter of our networking events in Shepway.

We wish him every success for the future and hope that our paths cross in the future.

National Apprenticeship Awards

Channel Chamber is encouraging local apprentices and their employers in East Kent to enter the 2011 National Apprenticeship Awards. This is a unique opportunity for them, to receive regional and national recognition for all their hard work and achievements through Apprenticeships.

This year the Apprenticeship Awards will be working with City and Guilds to honour England ’s best Apprenticeship employers. All employers who enter the Awards will be eligible and those judged to be the very best of the best will be recognised and published as a Top 100 Apprenticeship employer.

Visit apprenticeships.org.uk/awards now to find out more and enter on-line. Closing date: 25 March 2011

Business Continuity Seminar and Workshop

The Kent Resilience Forum is holding a free business continuity seminar and workshop on 16 March 2011 at the East Malling Conference Centre. The event aims to promote resilience and preparedness in Kent and Medway, particularly focusing on situations where businesses can not open as usual, and the impact this has on them and the local community.

This event is open to both private and public sector organisations and coincides with the national Business Continuity Awareness Week from 21 to 25 March.

http://www.kent.police.uk/news/latest_news/business_continuity_forum.html

British Chambers of Commerce - Trade Survey responses

Many thanks to all Channel Chamber members who responded to this recent trade survey. A magnificent 22% of our membership took part and a total of 8,001 completed surveys were received nationally - clearly a great platform from which to build an International Trade Finance lobbying platform.

The national results will be released by the BCC shortly and details will be circulated to our membership.

Good Trader Scheme


Did you know that Kent Trading Standards runs a dood trader scheme called ‘Buy with Confidence (BWC)’ ?

All scheme members are thoroughly checked and approved before they are allowed to join. Consumers can search online or call Consumer Direct and ask for a printed list of traders. A video clip can also be seen on the website providing tips on how to fid a good terdesman. For more information please visit: www.buywithconfidence.gov.uk www.tradingstandards.gov.uk/kent

Wednesday 16 February 2011

The Insider

Up to £8,000 towards a Research Project

Businesses from any sector, based in the South East region can benefit from either a £4,000 or £8,000 voucher to spend with any UK university or public sector research provider.

The deadlines for this scheme are very tight - applications must be submitted by 9th March, 2011, vouchers awarded by 31 March and projects completed by 31 July 2011 - so we are endeavouring to reach as many businesses as possible as quickly as possible to give them an opportunity to take advantage of this offer. I believe it is worth posting on the Channel Chamber's website or e-mailing this to members and if businesses are interested they can contact me.

For a scheme application form and guidance notes please contact Samia Ounzab (Project Manager - Business Engagement, Centre For Enterprise and Business Development) on 01227 782093 or e-mail: sam.abdiche@canterbury.ac.uk

Thanet Community Safety Open Forums

Thanet Community Safety Open Forums are taking place over the coming weeks, starting on Monday 21st February at the Birchington Centre, Alpha Road , Birchingotn.

These event's will run from 6.30pm-8.00pm and will be an opportunity for residents and businesses to find out about local crime statistics, help set priorities for the next 12 months and speak to Chief Inspector Fox from Kent Police and Community Safety and Enforcement Service Manager - Mark Richardson, Thanet District Council, about any local concerns they have.

For further details please contact Jessica Bailey (Community Safety Co-Ordinator, Thanet District Council) on 01843 577737

2011 Census is coming

The 2011 Census takes place on 27 March and the data it provides will be vital for planning the future of Kent businesses.

Employers are being asked to play their part in gathering this essential data by telling staff about the census, making sure staff know their workplace postcodes for the travel to work statistics, and by publicising the census on their websites, notice boards and in newsletters. Away from the office, census data is equally important for employers and staff because it is used to plan public services which are vital for them, their families and their communities. These services include; health, education, and local facilities.
Census takes place once every ten years and is the only national survey that counts everyone in the country. Every household must take part in the 2011 Census and for the first time this year, responses can also be submitted online. For more information, posters and leaflets www.census.gov.uk or call 01329 444972

Joining Hands – An Auction of Promises

Local businesses are invited to a Fund Raising Gala evening being organised by the Chamber charity of the year – Joining Hands at Hadlow Manor Hotel on Saturday 12th March 18:30 till Midnight.

Tickets cost £40 and include a stunning 3 course dinner, an auction with a veritable feast of treats, and a capricious cabaret show to conclude the evening. For more information please contact Betsy on 07837 896122 or by E-mail to info@joininghandskent.co.uk

Financing a Sustainable Future

Due to sponsorship by the East Kent Social Enterprise Network (EKSEN), places at the Financing a Sustainable Future event at the Pines Calyx on March 9th, are now available at £25. This applies to all those who have already expressed an interest or booked (there is no need to re-book – you will automatically get the £25 rate

This event is open to anyone with a desire to establish and grow a social business and who needs to know more about the financial routes open to them. It is also useful for those who provide advice and support to the social enterprise sector, and who wish to learn more about the sector. Speakers, including Nigel Kershaw, Chairman of 'Big Issue' Invest, and Charles Bicker from Kent and Medway Social Enterprise Network, will cover a range of topics including the different financing options available to Social Enterpries. To book your place, please contact marie@eastkentlsp.org.uk Places will be allocated on a 'first come first served' basis.

Raise Your Profile, Raise Your Income workshop

This is an interactive FREE workshop that explores the impact of marketing communications on all aspects of your organisation, but with a particular emphasis on how it can help create funding and income opportunities.

Attend this workshop and you will learn how to get funders and partners begin supporting your organisation - without needing to break the bank!

It is being run on Wednesday 23rd February at the Margate Media Centre at 10am - 3pm Lunch is provided and all of this is FREE. For bookings and further information please contact Cara at TVCSF on 01843 609686

Masterclass in Modern Business Ideas

Modern business can be a blur of jargon. With thousands of books all claiming to hold the key to relentless success, you could spend hundreds of hours reading them all. In his entertaining and authoritative masterclass, Kevin Duncan condenses and summarises current thinking on modern business and marketing (featured in his current books ’Business Greatest Hits’ and ‘Marketing Greatest Hits’), giving you broad knowledge of some of the top, up to date business ideas.

This Masterclass takes place on Wednesday 9th March (6pm of 6.30pm) at the Old Sessions House, Canterbury Christ Church University . The cost is £34.50 (which includes your buffet supper and a copy of Kevin’s book ‘Business Greatest Hits’). To book a place email Fonte Maria Totaro, fonte-maria.totaro@canterbury.ac.uk or call 01227 782666.



Kent Community Recycling
Our Latest Sponsor

Don’t throw it – give it!

Did you know that you can help people in need without it costing you a penny? Simply drop in all your empty drinks cans from home and work to Kent Community Recycling in Aerodrome Road, Hawkinge [next to the Kent Battle of Britain Museum] between 8.00am and 4.30pm weekdays with late night opening till 6.00pm on Thursdays.

You choose which worthy cause you wish to support. Your support will be greatly appreciated and it costs you nothing! Our recycling has raised over £½ million so far for charities and worthy causes in Kent. We look forward to seeing you. www.kentcommunityrecycling.org.uk

Thursday 3 February 2011

The Insider

Folkestone Skills Fair – 9th February

Next Wednesday at the Leas Cliff Hall in Folkestone. Channel Chamber and more than 80 employers will be meeting 1,000 local students at the Folkestone Skills Fair.

This event will be a day of interactive-information seeking; a day during which each student will be able to explore occupations and post-Secondary options, as well as career and life pathways, all while having lots of fun.

The Skills Fair will be open from 9.30am, to 3.00pm and if anyone is interested in joining us please contact : els.howard@gmail.com (07728681395) in advance.

Helping to make Margate a Success

As part of the work to get Margate ready for the opening of Turner Contemporary, work is now underway to create a marketing toolkit that will be used to help promote the new Margate.' brand’ This will include a new strapline , typography colours etc plus a photographic library incorporating historical and factual information about the town.

Channel Chamber is inviting local businesses to use their skills and expertise to help make the right decisions about this new brand and if you’re keen to make a contribution please visit:

http://www.thisismargate.co.uk/culture/this-is-margate-toolkit/public-vote-for-margate-typogr.aspx You can read more about the Margate toolkit by visiting: http://www.thisismargate.co.uk/culture/this-is-margate-toolkit.aspx

Breakfast at the Marquis at Alkham Thursday 17th Feb

This popular networking breakfast does "exactly what it says on the tin", giving members and non-members an opportunity to network, to meet other businesses in a relaxed, fun yet business environment.

We meet from 7.30am, onwards for open networking, with breakfast being served at 8.00am. Followed by a quick round the room introduction, there is never any pressure to give referrals or to speak in public if you don’t want to.

Spaces are limited to 30 for this event. To avoid disappointment please contact Tracy Reynolds on o1303 270022 or email tracy.reynolds@shepwaybc.co.uk

Leadership Fundamentals - Friday 11th February

Does one of your staff have leadership potential ? The Canterbury Innovation Centre, is offering a one day course that could cost you nothing through Train to Gain Leadership and Management funding, subject to availability and eligibility. For further details and how to book please visit: http://www.icekent.co.uk/training/ice_training_programme

Our Recycling Champions and Sponsors

Kent Community Recycling, based in Hawkinge near Folkestone, has a new roll of honour on its website, listing all the local businesses who deliver their materials for recycling.

As a result of their efforts these businesses also raise funds for their chosen charities or worthy causes - as KCR donates the proceeds from their materials.

Mark Wyatt, of KCR, and Channel Chamber congratulates all these businesses who are doing such a sterling job to clean up our environment. Details of these recycling Champions can be found on the KCR website at www.kentcommunityrecycling.org.uk

Are you into Electronics, Embedded Systems or High Value Manufacturing?

The BIG-Kent network, in partnership with key business support organisations is hosting a special focus group on the Medway Campus at Chatham Maritime on the 7th February in the Blake building, room B028. (10.00am to 2.00pm)

To register your interest for this event please contact Jason by email at wj77@gre.ac.uk or call on (01634) 883912

The Insider

Help and Support for Thames Gateway Chamber Members

News reached us last Friday that Thames Gateway Chamber had stopped trading and we are now working with the BCC and neighbouring accredited Chambers in order to support all the members involved.

As the BCC accredited Chamber for East Kent , Channel Chamber has the resources and capacity to service all members needs and with a host of support services (local and national) at our disposal we are fully prepared to help whenever its needed.

Don’t forget - We're just a phone call away – 01303 2700022

Come Along – Tuesday 25th January – and find out more !

Local businesses and chamber members (networkers & non-networkers) are invited to the first Channel Chamber event of 2011 – an informal social evening (6pm – 8pm) at The Pullman Wine Bar, Church Street in Folkestone.

If you haven’t been into Folkestone Town for a while you’ll discover that the Pullman has undergone extensive reburbishment and offers a warm, comfortable and relaxed atmosphere in which to meet many new business contacts.

To book your place please phone Tracy at the Chamber today on 01303 270022 or email: tracy.reynolds@channelchamber.co.uk This event is free of charge – you just pay for your drinks !

The Future at Dungeness

The Department for Energy and Climate Change has agreed to hear local people’s views about the future of nuclear power at Dungeness and a public meeting is being held on Saturday 22 January (10.30am – 12.30pm) at the Assembly Rooms, Church Approach, New Romney.

If any Chamber members can’t make it and want to express their views please email Channel Chamber this week and we’ll ensure these are taken to this meeting.

Thanet District Council Budget


Thanet District Council are asking Channel Chamber members in the District for their input to help them shape their budget expenditure for the year ahead.

This is a real opportunity for many small businesses to have a say in what goes on locally in 2011 but any responses are needed by the deadline – Friday 21st January.

The survey is online - www.thanet.gov.uk/budget or can be collected from any Thanet library or TDC office, or can be requested by e-mailing consultation@thanet.gov.uk or calling 01843 577120.

Let’s Make East Kent Shine

Channel Chamber is throwing its weight behind the 2011 KEIBA Awards and we are urging local businesses, members and individual in East Kent to enter this prestigious competition. It’s the opportunity to gain recognition for the efforts some of our local businesses richly deserve.

For more in depth information, rules and guidelines please visit: www.keiba.co.uk

Kent Community Recycling
Our Latest Sponsor


Don’t throw it – give it!

Did you know that you can help people in need without it costing you a penny? Simply drop in all your empty drinks cans from home and work to Kent Community Recycling in Aerodrome Road, Hawkinge [next to the Kent Battle of Britain Museum] between 8.00am and 4.30pm weekdays with late night opening till 6.00pm on Thursdays.

You choose which worthy cause you wish to support. Your support will be greatly appreciated and it costs you nothing! Our recycling has raised over £½ million so far for charities and worthy causes in Kent. We look forward to seeing you.

Tuesday 11 January 2011

The Insider

FREE TEMPORARY STAFF

Does your business have any outstanding work or tasks to achieve, but doesn’t
have the money to hire additional staff?

Do you have any urgent customer orders to
fulfil but are struggling for time and manpower? If yes, please read on.

We know that many small businesses are looking to recruit young people from the local area, but are finding the process frustrating, time-consuming and expensive. Channel Chamber can now assist businesses to access the wealth of local talent available with our new work placement programme.

Our pool of young people, aged between 18-24 years old, are all actively seeking employment and are available immediately for periods of between 4 to 6 months FOR FREE. Working with Kent County Council and local partner LSBC (Learning and Skills for Business and the Community), Channel Chamber is delivering the Government’s ‘Future Jobs Fund’ programme aimed to get young people into employment.

Our teams in Thanet, Dover and Folkestone can arrange interviews with potential candidates matched to your organisation’s needs, with no obligation or cost to you. Towards the end of each work placement, employers will be invited to assess each individual's ability and aptitude and if you wish can offer them permanent employment.

Telephone calls are made being made this week to a cross section of Chamber members to identify suitable work placements across the area. Alternatively, if you have an urgent need please telephone Channel Chamber TODAY at 01303 270022 or email: sezen.zeki@channelchamber.co.uk

Shepway’s Future – Join the Open Debate

Chamber members are invited to join local business leaders and senior representatives of the District Council at an OPEN MEETING of the Shepway Economic Regeneration Partnership (SERP) to discuss important local regeneration issues for the year ahead.

Taking place at Lydd Airport on Friday 28th January the meeting will start (at 10am) with an opening address from Damian Collins MP.

To book your place please telephone Tracy Reynolds on 01303 270022 or email: tracy.reynolds@channelchamber.co.uk

Your Business and the Spending Review

A big thanks to so many Chamber members who responded to our earlier request. If you have a moment spare, and want to let Channel Chamber know what you think about the Government’s Comprehensive Spending Review and what challenges this is likely to pose please complete our online survey at: http://www.surveymonkey.com/s/LXGZT9S

Monday 10 January 2011

The Insider

Business Link Service to Close

Government has announced that the Business Link regional service in Kent is being closed in November 2011. Future public expenditure will be spent on increasing the number of high growth businesses and on improving the information and guidance to business provided online and over the phone.

We are aware that many Chamber members across East Kent have been using Business Link services throughout the past decade and we will be most interested to learn how this decision is going to impact on them and what ‘support’ is likely to be needed by local businesses from now on.

Please email your comments to Peter.hobbs@channel chamber.co.uk

BUSINESS FORUM - 'New Tax Rules for 2011'

Canterbury Christchurch University are holding their next Business Forum on Tuesday 18th January at Hall Place
, Hall Place Enterprise Centre, Canterbury, commencing with a networking breakfast and coffee at 7.45 hrs (finishing approximately 10.30 hrs). Cost £10 payable by cheque or cash on the day.

The presenters for this event are Sue Clarke and Karen Burns from the Business Advice team at HM Revenue & Customs who will provide an update on all the new policies regarding business tax in the coming year.

To book please email fonte-maria.totaro@canterbury.ac.uk or call on 01227 782666.

EU grants for innovative SME's

EUREKA 's Eurostars Programme is the first European funding and support programme to be specifically dedicated to SMEs. Eurostars aims to stimulate small & medium sized businesses to lead international collaborative research and innovation projects by easing access to support and funding.

For further information http://www.eurostars-.eu/ or telephone Channel Chamber for further information on 01303 270022.

Kent Trading Standards Guidance and advice

Kent Trading Standards is responsible for enforcing a wide range of consumer legislation concerning fair trading, quality, quantity and safety and to control farm animal welfare and disease. They offer advice and information to help local businesses comply with the law and work to national guidelines

For guidance and advice businesses are invited to visit their website at http://www.tradingstandards.gov.uk/kent/business.htm If you would prefer to talk to someone and you are based in East Kent please phone: 01233 898825 or email: trading.standardseast@kent.gov.uk

Green Business Grading Award


Our congratulations to Chamber member - The Ramada Hotel Dover who have achieved a Silver Grading at their first inspection by Green Business UK. To achieve this grading the Ramada has implemented a strong environmental policy together with procedures and a plan to minimise energy consumption. Part of this plan has included buying locally wherever possible.

If you are interested in any tips or advice about achieving this award please contact Trevor Bond (Group Sales & Marketing Manager - Ramada Hotel Dover) on 01304 821230

The Insider

VAT Increase

Just in case anyone has forgotten may we remind you that the Standard rate of VAT will be increasing to 20% on or after 4th January 2011.

Weekly Policy Updates

We have arranged for Channel Chamber members to start receiving Weekly Business Policy Updates direct from the British Chambers of Commerce. This e-newsletter gives an insight into what the policy team at the BCC have been working on
each week, along with any Government announcements that might be relevant to their policy work. Adam Marshall, the BCC Policy Director writes an upfront introduction giving an overview of what has been happening in Westminster throughout the week, and there are contact details for the relevant policy staff if more information is required.

University Support at 50% Discount

A new initiative has been launched by the University of Kent which enables businesses to tap into their expertise and assist you with the development of innovative, creative or enterprising projects. The Innovation Voucher scheme offers a contribution of 50% (excl VAT) of the cost of working with the University on projects such as consultancy and training.

Innovation Vouchers give businesses the opportunity to improve growth and performance by tapping into the University of Kent’s academic expertise and gaining access to specialist facilities and knowledge. It may be that you have a technical issue that requires the latest research to produce a new product or service; or it may be that your workforce requires special training to improve their management skills or special presentation techniques to secure new orders.

Further details may be found at: www.kent.ac.uk/enterprise/innovationvouchers

Big Society Workshops

The East Kent LSP and CASE Kent are hosting a series of learning workshops on social enterprise which will run from January until March 2011. Bookings will open in January 2011; in the mean time please register an interest with Marie Hamm on marie@eastkentlsp.org.uk

The Impact of High Speed Trains on the local economy

Chamber members wishing to contribute towards this survey please visit the EK LSP homepage www.eastkentlsp.org.uk The closing date is 21st January 2011.

Channel Chamber Closing Dates


Channel Chamber’s offices at Folkestone, Ramsgate and Dover will be closing at noon on Friday 24th December and will reopen again on Tuesday 4th January at 9am.

If members have any urgent needs or queries please do not hesitate to email myself or Sezen and we will pick these up remotely. Wishing you all a Merry Christmas and a Prosperous New Year.

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